FAQ - Frequently Asked Questions

 

 

Louis Poulsen lighting solutions are sold worldwide. Each luminaire has its own history, and no design detail is left to chance. This means that each component is important for the quality of the illumination. Also, many of Louis Poulsen’s products are collector’s items, and are passed on from one generation to the next. Consequently, many people ask questions of both a technical and functional nature. We have compiled some of the most frequently asked questions below. If you are unable to find the answer to your question here, please contact us by email at customerservice@louispoulsen.com or by phone on (332) 867 6060

Delivery
Returns and claims
Payment
Discounts
Portable lamps
Product registration & My Account
Light sources
Mounting, hanging, cleaning and purchasing of packaging
Limited Edition lamps
Color codes
Discontinued products
Quality assurance
Project market
Repairs