Please include the following in your email to us:
1: Email: State the email address used when placing the order with us.
2: Web order number: State the web order number which can be found on the order confirmation you have received from us.
3: Attach photos: Please attach photos of the product you are making a claim on.
4: After receiving your information we will book a return shipment with our shipping partner.
General terms in regards to claims
Please refer to our Terms & Conditions / Warranty policy.