Frequently Asked Questions (FAQ)

 

 

Louis Poulsen lighting solutions are sold worldwide. Each luminaire has its own history, and no design detail is left to chance. This means that each component is important for the quality of the illumination. Also, many of Louis Poulsen’s products are collector’s items, and are passed on from one generation to the next. Consequently, many people ask questions of both a technical and functional nature.

We have compiled some of the most frequently asked questions below. If you are unable to find the answer to your question you can contact us here

Delivery
Physical showroom
Returns and complaints
Payment
Discounts
Product registration & My Account
Portable lamps
Light sources
Repairs
Mounting, hanging, customisation and purchasing of packaging
Cleaning and quality assurance
Limited Edition lamps
Discontinued products
Colour codes
Project market